Detalle de la Oferta

Descripción de la Oferta

About us:
* Thrivelab is a concierge healthtech platform on a mission to make hormone health accessible and affordable nationwide. Our evidence-based hormone balancing programs are natural, safe, and effective. If you are looking for a massive opportunity you can believe in and have the experience and capacity to make a difference, let’s talk.

Description/Purpose of position:
* This position is responsible for performing various functions, including managing the flow of patient care by accurately scheduling patient appointments in the scheduling system. Can prioritize and perform work in an organized, efficient, and effective manner without constant supervision and direction. Able to adjust appropriately to the volume of work and complete tasks promptly without interfering with the quality of work.

Responsibilities:
- Coordinate appointments and reschedule as needed through EMR system
- Take or respond to telephone calls and emails promptly to establish or confirm appointments
- Resolve scheduling conflicts and answering patient inquiries
- Provide support to other team members as needed
- Maintain HIPAA compliance
- Demonstrate proficiency within assigned areas of responsibility
- Updating demographics as needed

Duties may include:
- Guiding patients through the scheduling process
- Collaborating with Nurse Practitioners if a patient needs to schedule outside their normal availability
- Accurately and thoroughly schedule within the booking radius
- Confirms scheduled appointments by sending confirmation to patient and nurse practitioner

Skills:
- Proficient word processing and detail oriented
- Critical thinking skills, problem solving skills, interpersonal skills
- English proficiency level C1, excellent communication skills

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes