Área de la Empresa | Call Center |
Cargo Solicitado | Ejecutiv@ de Call Center |
Puestos Vacantes | 10 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | El Salvador |
Departamento | San Salvador |
We are looking for an experienced IT NOC helpdesk to join our team. In this role, you’ll be responsible for assisting in all the company’s network and IT internal needs, monitoring network systems, and identifying and resolving network issues. Experience with ticketing systems, hardware, and network troubleshooting is needed to fill this role successfully.
Our Benefits:
- Law Benefits
- Excellent Salary
- Growth opportunities
- Flexible, engaging, and diverse workplace
- Personal development
Our requirements:
- 2+ years of experience in a Helpdesk, NOC, or network support position
- Experience with ticketing systems
- Basic understanding of network protocols and topologies (TCP/IP, WAN, LAN,
- Routing, switching, DNS, DHCP)
- Familiarity with CCNA concepts and protocols
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to work independently and in a team environment.
- Willingness to work in a 24/7 on-call environment.
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