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Tech Americas S.A. de C.V.

IT NOC helpdesk - Awesome Benefits

Tech Americas S.A. de C.V.

  •  Expira 27/02/2025
  •  San Salvador, El Salvador
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Detalle de la Oferta

Área de la Empresa Call Center
Cargo Solicitado Ejecutiv@ de Call Center
Puestos Vacantes 10
Tipo de Contratación Tiempo completo
Nivel de Experiencia De uno a tres años
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País El Salvador
Departamento San Salvador

Descripción de la Oferta

We are looking for an experienced IT NOC helpdesk to join our team. In this role, you’ll be responsible for assisting in all the company’s network and IT internal needs, monitoring network systems, and identifying and resolving network issues. Experience with ticketing systems, hardware, and network troubleshooting is needed to fill this role successfully.

Our Benefits:
- Law Benefits
- Excellent Salary
- Growth opportunities
- Flexible, engaging, and diverse workplace
- Personal development

Our requirements:
- 2+ years of experience in a Helpdesk, NOC, or network support position
- Experience with ticketing systems
- Basic understanding of network protocols and topologies (TCP/IP, WAN, LAN,
- Routing, switching, DNS, DHCP)
- Familiarity with CCNA concepts and protocols
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to work independently and in a team environment.
- Willingness to work in a 24/7 on-call environment.

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Tech Americas S.A. de C.V.

Tech Americas S.A. de C.V.

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