Detalle de la Oferta

Descripción de la Oferta

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle inbound and outbound calls, assist customers with inquiries, resolve issues efficiently, and provide exceptional service to ensure a positive customer experience.

Key Responsibilities:
? Handle customer inquiries via phone, providing accurate and timely responses.
? Resolve customer issues, troubleshoot problems, and escalate complex cases as needed.
? Maintain professionalism and empathy while assisting customers.
? Document interactions and update customer records in the system.
? Meet performance metrics, including call quality, resolution time, and customer satisfaction.

What We’re Looking For:
?? Strong English communication skills (verbal and written).
?? Previous customer service experience (preferred).
?? Ability to work in a fast-paced environment and adapt to changes.
?? Basic computer skills and ability to navigate multiple systems.

What We Offer:
?? Competitive salary + performance-based bonuses.
?? Career growth opportunities and professional development.
?? A fun and dynamic work environment.