Detalle de la Oferta

Descripción de la Oferta

SUMMARY: Responsible for the coordination, maintenance and collection of customer's delinquent accounts utilizing telephone, written communication and customer visits.

GENERAL RESPONSIBILITIES: Perform research and provide recommendations and implement corrective actions toward final customer resolution. Ensure assigned account invoices are not delinquent past company credit terms and are within the scope and responsibility of the department. Summarizes and provides analysis reporting related to delinquent accounts for management review and action.

EDUCATION: High school diploma or equivalent, with related course work after high school and job-related training; Associate's degree preferred.

EXPERIENCE: 1 - 3 years commercial credit and collections experience.

TECHNICAL PROFICIENCY: Proficient in Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

COMPENTENCIES: Ability to communicate effective verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to perform accurately in a detail oriented environment. Ability to gather, interpret, report and use data and other information concerning assigned activities. Ability to function effectively with or as part of a team. Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials. Knowledge of applicable computer applications and basic computer functions. Ability to analyze credit reports and financial statements

OTHER: Bilingual (English/Spanish).

JOB SCOPE: Position impacts multiple business units/segments.

WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes