Detalle de la Oferta

Descripción de la Oferta

What would be your main responsibilities?

Provide outstanding customer service to our callers
Guide our customers through a satisfying customer service experience
Ensure that when we finish the call, the customer has all of his/her doubts clarified
Build great rapport and keep in mind empathetic manners while interacting with customers
With your expertise, increase our levels of quality


Requirements

Advanced English level (85% or above)
Customer service experience is a plus, but not a requirement
High school diploma
Strong communication skills (written, spoken, etc.)
Great computer and typing skills
Customer service oriented and skill set (active listening, empathy, etc.)
Availability to work on-site, San Salvador, El Salvador


We offer

A great place to work in, diverse, and great work culture
Growth opportunity
Competitive salary and bonuses
Law benefits
Benefits of being an employee at Atento