- Perfil
- Ofertas (7)
OSI OUTSOURCING SERVICES INTERNATIONAL
Due to the achievement of the operations, In August 2011, the company needed to relocate to a suitable location, moving to the AVANTE building, the best area of El Salvador, close to the US Embassy.
Every day we continue to write our history, which is why we strive for success as a company and as a family.
We have built a business by providing high-quality service with highly skilled individuals driven to help you grow your company. We are taking this 12th anniversary to renew our commitment to being a unique nearshore staffing solution. Since OSI’s inception in El Salvador, we have focused on the benefit created for our employees through the success and growth of our clients. We grow because you grow, OSI’s clients are smart business people who are investing in developing their business by leveraging the great benefits of nearshoring.
información
Quiénes somos
Outsourcing Services International (OSI) is a nearshore BPO provider of customer contact services, including operational and administrative staffing services. We excel at recruiting dedicated staffing resources that provide quality services at significant cost savings.
Misión
We enable to growth of our client's business by providing unique service solutions through a passionate team of professionals that are oriented to deliver exceptional results.
Visión
Provide superior quality outsourcing services to our global clients base that inspires business to grow with us.
Valores
- Quality
- Innovation and Excellence
- Integrity
- Unity
Prestaciones
*Bonus According to El Salvador’s Laws (Christmas Bonus).
*Vacation’s payment according to El Salvador’s laws.
*Life and Medical Insurance
*Performance: Entitle after 90 days as an employee and payable every July and January
contactos
- https://osinearshore.com/
- jobs@osinearshore.com
- Ruta 44/ Ruta 34
Dirección:
Edificio Avante 4-02 Urbanización Madreselva 3, C. Llama del Bosque.
Horarios:
8:00am a 6:00pm
Ofertas de Trabajo, Oportunidades de Empleo
(7)
Graphic Designer
- Expira 25/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We are seeking a Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. Also, he will be responsible to cre
Accounts Payable Clerk
- Expira 11/05/2025
- El Salvador
GENERAL DESCRIPTION OF POSITION An Accounts Payable Clerk ensures all payments are recorded correctly and completed in a timely manner. They follow up with vendors, providers and carriers, request cre
Technical Support – Entry Level (French Speaker)
- Expira 10/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We are seeking a dynamic and proactive and customer-focused French-Speaking Tech Support Representative. In this role, you’ll be the first line of defense, quickly iden
Tier 1 Technical Support
- Expira 10/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We are seeking a dynamic and proactive Tier 1 Support to join our team. In this role, you’ll be the first line of defense, quickly identifying and addressing system ale
JUNIOR MICROSOFT REMEDIATION ENGINEER
- Expira 21/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We're seeking a motivated Junior Security & Vulnerability Engineer to join our team and contribute to the ongoing security enhancement of our IT infrastructure. In this
FINANCE MANAGER
- Expira 21/05/2025
- La Libertad, El Salvador
One of our clients is looking for the right hand of our finance director. The Finance Manager is primarily responsible for the general administrative and full cycle accounting functions including preparing journal entries, maintaining balance sheet schedules and ledgers, as well as performing account and bank reconciliations. The Finance Manager will also assist with monthly close and play a key role in account analysis, AR, AP, payroll, asset management and will support the Director of Finance in carrying out the responsibilities of the finance department. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage accounts receivable and accounts payable functions, including reviewing monthly billings, collections, vendor invoices and payments, supported by AP, AR and billings teams Oversee potential client credit evaluations and accounts receivable insurance management Perform monthly journal entries Perform balance sheet reconciliations including bank reconciliations Assist in closure and preparation of monthly financial statements and other financial reports Assist with implementing and maintaining internal financial controls and procedures Assist with ensuring accurate and timely processing of bi-monthly payroll updates, including new hires, terminations and changes to pay rates with payroll team Assist with quarterly commission payouts with billings team Manage ongoing tracking of asset POs, invoices, capital leases in GL and internal asset management system, supported by procurement team Perform other administrative duties as required REQUIREMENTS Post-Secondary Degree or Diploma in Accounting Working towards, or having, a CPA designation is preferred 5+ years of accounting experience; experience working with a tech company is preferred Strong technical accounting skills Experience with Intacct software an asset Experience with processing payroll QUALIFICATIONS Strong attention to detail and accuracy Ability to work both independently and autonomously, and with a team Strong planning and organizational skills Strong written and verbal communication skills for communication across all management levels Problem analysis and problem-solving skills Ability to maintain confidentiality and privacy...
VoIP SUPPORT L1
- Expira 21/05/2025
- La Libertad, El Salvador
Amazing benefits we've got for you: Life and Medical Insurance* Office Schedules (weekends off)* Competitive salaries Benefits by law Hiring Bonus* Restrictions Apply* GENERAL DESCRIPTION OF POSITION We are seeking a skilled and motivated Tier 1 Support Agent to provide exceptional technical support for our Client's Software solution, as well as the infrastructure and routing supporting the platform. This role requires a combination of technical troubleshooting expertise and outstanding customer service skills to ensure smooth and timely diagnosis or resolution of issues. The successful candidate will contribute to maintaining and improving VoIP platform performance, working collaboratively with internal teams and customers. This position offers opportunities for growth and specialization in multiple career paths. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support. Assist clients via multiple communication channels, including phone, email, and chat, to resolve issues and answer queries. Identify and proactively resolve platform and network issues, escalating complex cases to higher-tier support teams with complete and accurate documentation. Recreate customer environments in lab servers to replicate and resolve issues. Compare customer settings with best practices and recommend adjustments as needed. Provide step-by-step instructions for system updates and configuration changes, ensuring customer understanding and satisfaction. Monitor and enhance overall system performance through regular maintenance and troubleshooting. Provide timely status updates to customers regarding issue resolution progress. Adhere to a rotating shift schedule to ensure 24/7 availability for support. Collaborate with cross-functional teams to improve processes and enhance customer satisfaction. REQUIREMENTS 1-2 years in a call center or customer service role, preferably in the Telecom or IT industry. Experience with Linux CLI for troubleshooting and database management is highly preferred. Familiarity with VoIP protocols and configurations, including IP phones, ATA adapters, and softphones, is highly preferred. Basic networking skills, including troubleshooting, are highly preferred. Relevant certifications (e.g., CCNA, CCNP, JNCIA, JNCIP) are a plus. QUALIFICATIONS Excellent communication and interpersonal skills, with a customer-focused mindset. Strong problem-solving and troubleshooting abilities. Detail-oriented and able to document technical issues accurately using multiple debugging tools. Ability to multitask and prioritize effectively in a fast-paced environment. Self-driven, resourceful, and able to work both independently and within a team. Proven ability to follow workflows while contributing to continuous improvement. Flexibility to work varying shifts, ensuring continuous support for businesses worldwide. Please note: this is an on-site position based in Antiguo Cuscatlán, La Libertad, El Salvador. Only Salvadoran applicants will be accepted...
